Delivery Policy

At Willow & Co, we do everything possible to ensure your order reaches you as quickly as possible.

Processing Time
Orders are prepared and shipped within 1 to 3 business days after payment confirmation.

Delivery Areas
We currently deliver to the following countries:

Switzerland
France
Belgium
Luxembourg
Spain
Portugal
Italy
Netherlands
Poland
United Kingdom
Irland

Estimated Delivery Times

France: 2 to 5 business days
Europe (countries listed above): 3 to 7 business days
These timeframes are estimates and may vary depending on the carrier and the period (holidays, sales, etc.).

Shipping Fees
Shipping fees are calculated automatically at checkout.

Order Tracking
An email with a tracking link will be sent to you as soon as your order has been shipped.

Delivery Issues
If you experience any delay or issue with your package, please contact us at support@willowandco.fr. We will do our best to assist you as quickly as possible.